Birú Pacha
Ruru - Blue Acai Seed Bracelet
Ruru - Blue Acai Seed Bracelet
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Acai beads are a natural material. Acai seeds comes from palm tree in the rain forest. Harvesting only the seeds which makes these beads a renewable and sustainable resource helping to preserve the Amazon rainforest.
Its size is adjustable. Natural material and elegant.
Shipping & Returns
Shipping & Returns
SHIPPING:
All our orders are carefully packaged. Local orders are shipped with USPS, UPS & FedEx. International orders are shipped with DHL.
PROCESSING TIMES
Your order is usually processed within 1-2 business days.
SHIPPING TIMES (UNITED
STATES)
Standard 1-5 business days
Express 1-3 business days
SHIPPING TIMES (INTERNATIONAL)
Standard Shipping 5-20 business
days
EXCHANGE AND REFUN POLICY:
At Biru Pacha, we take great pride in the craftsmanship and quality of our
handcrafted items. However, we understand that there may be occasions where you may need to request an exchange or refund.
Please Note:
Handcrafted items may have slight variations in color, texture, and pattern due to their unique nature, which are not considered defects.
Customized or personalized handcrafted items are not eligible for exchange or refund unless they are defective or damaged.
Customers are responsible for the return shipping costs unless the item is deemed defective or damaged.
Exchange and Refund Policy below:
Exchange Policy:
If you receive a handcrafted item that is defective or damaged, please contact us
within 30 days of receiving the item.
We may request proof of the defect or damage, such as clear photos or videos, before authorizing an exchange.
If the exchange is approved, we will provide you with instructions on how to return the item to us.
Once we receive the returned item in its original condition, we will ship a
replacement item to you at no additional cost.
Refund Policy:
If you receive a handcrafted item that is defective, damaged beyond repair, or not as described, please contact us within 30 days of receiving the item.
We may request proof of the defect or damage, such as clear photos or videos, before authorizing a refund.
If the refund is approved, we will provide you with instructions on how to return the item to us.
Once we receive the returned item in its original condition, we will process the refund for the original purchase price, including any original shipping
charges, within 15 days of receiving the returned item.
We strive to provide excellent customer service and ensure your satisfaction with our handcrafted items. If you have any questions or concerns, please contact us
at birupacha@gmail.com.
